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1. Do I need to book an appointment, or can I walk in?
We welcome walk-ins, but appointments help us serve you faster, especially during busy hours or school holidays in Nakuru. If you prefer quick, smooth service, booking ahead is best.
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2. How long does a typical dental visit take?
Most appointments take 20–45 minutes, depending on the service. Treatments like fillings, cleaning, or orthodontic reviews may take a little longer, but we always work gently and efficiently.
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3. Do you offer child-friendly services for young patients?
Yes. GenialCare is designed with children in mind. Our pediatric dentist, calm environment, and gentle techniques help children relax and enjoy their visits.
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4. What if I’m experiencing dental pain or an emergency?
If you’re in pain, call us immediately. We offer same-day emergency care for toothaches, swelling, broken teeth, or accidents, especially common with active children in Nakuru.
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5. Do you provide flexible payment options?
Yes, we understand that families have different needs. We offer transparent pricing, and you can inquire about installment options for treatments like braces.
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6. How do I know which treatment is right for me?
During your consultation, our dentists walk you through the best options—using clear explanations, digital imaging, and honest guidance. You’ll always know what’s needed, why, and what to expect next.